Who are financial ombudspersons, and why contact them?

Sometimes dealing with the insurance company is a piece of cake. You sign the agreement and pay for the policy. That’s all. When the insured event happens, you must inform your insurer and commit the event to be relevant to your policy’s terms. 

However, it didn’t work out this way sometimes. First, the insurance companies know that too generous compensation rates can bankrupt them. Insured events are often vaguely spelt out in contracts. They will try to deny the applicant compensation. It can be explained in connection with the non-compliance of the insured event with the contract terms. Often the insured persons incorrectly submit documents to the insurance company, allowing delays or violations of the agreement. Be that as it may, the result is one. In the case of an insured event, you find yourself without financial support from the insurance company.

What to do in this case? First of all, the right decision would be to attract experts from Intel Ledger to get qualified advice and a precise strategy on how to fight injustice on the part of the insurance company. And the second step may be your appeal to the financial ombudsperson.

Who is this? The Financial Conduct Authority (FCA) is a watchdog that supervises any insurance company’s activity working in your residence country.

It is worth contacting the FCA without the slightest doubt. If you are sure that your complaint is quite adequate and meets the letter of the law, this institution will help you find the right to your insurance company. In addition to the legal status of justice for insurance companies, the financial ombudsman offers many other benefits to applicants.

  • Free services. This organisation does not charge for complaints filed against it as a state authority.
  • The research and the decision made by the financial ombudsman are higher than the private decisions of the insurance company. If the financial ombudsman decides that the truth is on your side, his decision cannot be ignored. The insurance company will have to obey him if he wants to continue his activities in the legal field.
  • The financial ombudsman is an instance that precedes the court. And it helps to avoid legal costs and waste of time.

At the same time, it is not easy to succeed by turning to the financial ombudsman. It is required to observe formalities and prepare documents. Not everyone can cope with this on their own. Therefore, it is best to seek the help of an insurance consultant and only then, with his support, file a complaint with the financial ombudsman.